Shipping policy
Shipping Methods and Costs
We process orders in order received and as expeditiously as possible. You will pay all shipping and handling charges specified during the ordering process. Shipping costs are dependent on the Products in your order. Your total shipping charges will automatically compute during checkout prior to the completion of your order.
We process and ship all orders within 48 hours of an order placement once the funds have cleared your account. Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM – 5:00PM PST, excluding holidays). Orders placed during special promotions or on a holiday are excluded. We do not ship on national holidays.
Title and risk of loss pass to you upon our transfer of the Products to the shipping carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
Please email orders@sharethcdrinks.com if you have any questions.
E-mails About Your Order
After you place your order, you will receive e-mails about your order. Below are examples of e-mails you might receive:
- Order Confirmation. This e-mail confirms that we have received your order and includes your order number. Keep this e-mail for your records.
- Shipment Confirmation. This e-mail confirms that your order, or part of your order has shipped. You may receive multiple e-mails depending on the Products you selected, orif you ordered multiple Products and they were shipped separately.
Tracking Your Order
At our warehouse, tracking numbers are assigned to packages and generally appear on our website along with your order information. Orders placed on sharethcdrinks.com may be delivered by one of several different carriers and shipping methods. Therefore, tracking availability may vary depending on the type of Product you purchased and the carrier that is delivering your Product(s).
Finding Your Order Status
The status of your order is easy to find.
- Check your e-mail. You were required to enter an e-mail address during checkout; you will receive e-mails at your address keeping you up to date about the status of your order.
- Visit the Site. Sign-in for Your Order History at sharethcdrinks.com twenty-four (24) hours a day with your sharethcdrink.com account information, you may view your most recent orders (including tracking information) as well as past orders.
- Contact us. If you still have questions about your order, please email us at orders@sharethcdrinks.com.
How is order status different from tracking information?
The status of your order is supplied by us and represents what is happening with your order between the time you place it and the time it ships from our warehouse. Once your order leaves our warehouse, it is handled by a carrier (such as FedEx or USPS) that may provide tracking information until your order is delivered. The tracking information is accessible from Your Order History on our Site when it becomes available.